Recognized in the 2026 Gartner® Magic Quadrant™ for TMSNiche Player · 3rd consecutive yearRecognized in the 2026 Gartner® Magic Quadrant™ for TMSNiche Player · 3rd consecutive yearMarch 2026 · Now Available
AgentFleet gives every department an AI co-worker, pre-trained on global best practices across 150+ Global Customers and configured to your operations via AgentFlow. Your team governs. The agents execute.
⚙ Powered by AgentFlow
You bring the SOPs. We bring the global intelligence. AgentFlow connects them.Each agent is purpose-built for one task, pre-trained on global logistics intelligence across Logistics, Retail, CPG, and Freight Forwarding.
See It In Action
Two scenarios. Watch agents detect, decide, and act while your team stays in control of what matters.
| Severity | Field | On Document | On Consignment | Why |
|---|---|---|---|---|
| ✖ Blocker | Consignment Number | DLV-7789-A | SHP-0000221 | Consignment Number on the document does not match this consignment. |
| ⚠ Warning | Service Type | — | PREMIUM EXPRESS | Service Type could not be read from the document. |
| ✖ Blocker | Destination | 12 Maple Ave, Springfield | 48 Oak Street, Riverside | Destination on the document does not match this consignment. |
The Shipsy driver app validates every delivery on-device, in real time. A delivery can’t be marked complete until the proof is genuine.
The Platform
Live visibility across your entire AI workforce: escalations needing attention, autonomous resolutions in real time, and complete audit trails.
Built For Enterprise
Eight guardrails built into the core architecture, not bolted on afterwards. Every agent operates within them. Every time.
Every agent has a defined scope. No agent can see or act beyond its assigned role.
Agents run on your organisation's own SOPs, authored, versioned, and approved by your team.
500+ simulated conversations tested before go-live, including angry customers, confused callers, and edge cases. Scored by LLM-as-judge on production data.
Role-based access control mirrors your human org structure. Permissions are explicit.
Low-risk actions auto-execute. Medium-risk presents a recommendation with evidence. High-risk escalates to humans immediately.
High-value actions, including all financial transactions, require human sign-off. Always.
Supervisors correct agent behaviour in real time. Feedback improves future decisions.
Full analytics on every agent: completion rates, escalation frequency, confidence scores.
See it in action
FAQ
AgentFleet is Shipsy's digital workforce for logistics: five purpose-built AI agents — Clara (customer communication), Astra (driver and routing operations), Atlas (control tower), Nexa (financial settlement), and Vera (dispute resolution) — that execute operational work end-to-end inside a guardrailed perimeter, with role-based access, PII masking, and immutable audit trails on every action. Used by 150+ Global Customers across 30+ countries; your team governs, the agents execute.
AgentFleet is Shipsy's digital workforce — five purpose-built AI agents that carry out logistics operations rather than just flagging them: Clara handles customer communication, Astra runs driver and routing operations, Atlas monitors the network as a control tower, Nexa settles carrier invoices, and Vera resolves disputes. The agents work 24/7 inside a guardrailed perimeter, governed by your team.
A copilot suggests; AgentFleet executes. When Atlas detects a shipment falling behind SLA, Astra contacts the driver and re-optimises the route, and Clara updates the customer — from signal to resolution without a manual step. Autonomy is bounded: three-tier confidence thresholds decide what runs autonomously and what routes to a human.
Clara resolves WISMO queries, verifies addresses, and reschedules deliveries over voice and WhatsApp. Astra adjusts routes and stop sequences in real time. Atlas detects exceptions and predicts delays before they breach SLA. Nexa four-way-matches carrier invoices against rate cards, GPS, and proof of delivery. Vera works settlement disputes to resolution.
Every agent operates inside a guardrailed perimeter: role-based access control mirroring your org structure, PII masking, immutable audit trails on every action, and human-in-the-loop approval for decisions above confidence thresholds. Shipsy is SOC 2 Type II and ISO 27001 certified and GDPR compliant.
Yes — AgentFlow composes agentic workflows on your own SOPs, so agents execute your operating procedures rather than generic playbooks, pre-trained on patterns from 150+ global customer deployments across 30+ countries.
Logistics is too critical for reactive systems. The world’s leading enterprises are amplifying their teams with AI that acts, so their people can focus on what matters most.