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ON-DEMAND DELIVERY

On-demand delivery that scales without breaking.

Instant dispatch, real-time tracking, and dynamic fleet management for same-day and express deliveries. Profitably, at any volume.

Last-mile delivery
Last-mile delivery
Hub and sortation
Hub & sortation
Driver app
Driver app
Live network
Live network

The Problem

On-demand delivery promises speed. Most platforms sacrifice margins to deliver it.

Speed vs economics · per orderManual dispatch
Hit the 15-minute promise and the margin caves in
Promise · ETA15 min
Margin / order▼ $0
Orders below break-even8%
Fleet timeline · 09:00–13:00Static deployment
JM
SR
DK
Order Idle
Fleet utilisation this shift0%
Peak surge · 18:00Manual · breaks
100orders / hr
Dispatch queue▲ +842 waiting
Volume outruns manual dispatch — the queue backs up and orders miss SLA.

From scaling with brute force → to scaling with intelligence.

The Solution

AI-powered on-demand platform

Shipsy's platform optimises the economics of on-demand delivery, matching speed to profitability at any scale.

Instant AI Dispatch
AI Dispatch · Control Tower Matched in 4.2s
Order ORD-4471
SLA 30 min
Matching driver4 candidates
Best matchJM
Jake Miller
ETA 6 min
94
EC
Emma Carter
ETA 9 min
81
CF
Cody Fisher
ETA 12 min
68
SD
Sarah Delgado
ETA 15 min
52
Assigned → Jake Miller · JM
Fleet Command · Load balancing Live demand
Demand by zonenext 30 min
Surge
Downtown
42
▲15
Midtown
34
▲9
Harbor
12
▼4
Surge
Eastgate
29
▲11
Riverside
9
▼2
Uptown
15
▼3
Fleet repositioning3 moves
JM
HarborDowntown
EC
RiversideEastgate
CF
UptownMidtown
Fleet utilisation 91%
9:41
Micro-clusters
Jake Miller · Route Z3
JM
1 2 3
12 orders → 3 trips
Orders batched
Micro-cluster AI
3Trips
−22%Distance
−16minAvg ETA

POWERED BY AGENTFLEET

On-demand delivery, amplified by AI agents.

Ops Agent handles instant dispatch and driver navigation. CT Agent monitors demand patterns and rebalances fleet coverage in real time. CX Agent is a voice-first agent that manages customer tracking and communications via WhatsApp and voice calls.

Learn about AgentFleet →
Ops Agent

Instant dispatch · Route navigation · Order batching

Ops Agent
Signal
Jurong West overloaded — 5 routes at risk
Ops Agent
Detects the imbalance
Ops Agent
Rebalances 5 sub-zones
Ops Agent
Reallocates pickups to a nearby vehicle
Done
Hub notified · capacity restored

Proven Results

The results enterprises see

<45min
Average delivery time
From order receipt to doorstep
95%
On-time delivery rate
Against committed SLA windows
20%
Cost per delivery reduction
Through optimised dispatch and batching
25%
Fleet utilisation improvement
Dynamic demand-based positioning
DPDAramexHEINEKENKellogg'sNippon ExpressSubwayDecathlonAsendiaQatar PostMaldives PostPOST LuxembourgApolloCatalentargenxGMGFlowardANCLuluTeleportE7FlipkartAujan Coca-ColaBDO UnibankDPDAramexHEINEKENKellogg'sNippon ExpressSubwayDecathlonAsendiaQatar PostMaldives PostPOST LuxembourgApolloCatalentargenxGMGFlowardANCLuluTeleportE7FlipkartAujan Coca-ColaBDO Unibank

Case Study

Kout Food Group cut average delivery time 20% with AI-powered driver management and business intelligence

Kout Food Group · Food & QSR · Last Mile

20% reduction in average delivery time 37.5% improvement in order clubbing efficiency 10% increase in SLA adherence across brands
Read the case study

FAQ

Common questions

How fast is the dispatch algorithm?

Shipsy's AI dispatch matches orders to drivers in under 5 seconds, evaluating proximity, current route, capacity, and SLA requirements simultaneously.

Can the platform handle demand spikes?

Yes. ML models predict demand surges and pre-position drivers accordingly. The system scales seamlessly from 100 to 10,000+ orders per hour.

How does order batching work?

AI identifies compatible orders from nearby pickup points and batches them into single driver trips, improving economics while maintaining delivery speed commitments.

Does the platform support multiple vehicle types?

Yes. Bikes, scooters, cars, and vans can all be managed on the platform with vehicle-type-appropriate dispatch and routing logic.

Act on decisions.
Amplify outcomes.

Logistics is too critical for reactive systems. The world’s leading enterprises are amplifying their teams with AI that acts, so their people can focus on what matters most.

Talk to Shipsy