SHIPMENT TRACKING

Every shipment tracked. Every milestone visible. In real time.

Unified tracking across carriers, modes, and geographies — with predictive ETAs, exception alerts, and proactive customer notifications.

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3,700+ Containers tracked

99% Tracking coverage

30% Manual follow-up reduction

Live Agent Activity

Atlas detected container delay at Rotterdam — downstream ETAs updated

Clara sent proactive shipment update to 12 customers

Carrier API integrated — tracking live in under 24 hours

The Problem

When you can't see your shipments, you can't control your operations.

Fragmented visibility

Different carriers, different tracking portals, different update frequencies. No single view of all shipments across your network.

Reactive exception management

Delays discovered when customers complain — not when they happen. By then, it's too late for effective intervention.

Manual status updates

Operations teams spend hours logging into carrier portals, copying tracking data, and updating customers manually.

From tracking by spreadsheet → to unified real-time visibility.

The Solution

Unified shipment visibility platform

Shipsy connects all your carriers into a single tracking view with predictive intelligence and automated communications.

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Multi-Carrier Tracking

Unified tracking across 240+ carriers with standardised milestone events, regardless of carrier format or update frequency.

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Predictive ETAs

ML models predict arrival times based on historical patterns, current transit data, and external factors — not just carrier estimates.

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Proactive Alerts

Automated exception detection with configurable alert rules. Stakeholders notified before problems become crises.

Shipment tracking, amplified by AI agents.

Atlas monitors shipment milestones and detects exceptions in real time. Clara is a voice-first agent that proactively communicates updates via WhatsApp and voice calls before customers need to ask.

Learn about AgentFleet →

Atlas

FLEET COMMANDER

Milestone monitoringException detectionDelay prediction

Clara

CUSTOMER EXPERIENCE

Voice & WhatsApp updatesProactive status callsETA notifications

Proven Results

The results enterprises see

3,700+

Containers tracked

Real-time visibility across your fleet

30%

Manual follow-up reduction

Automated updates replace manual checks

99%

Tracking coverage

Across all carriers and modes

4hrs

Earlier exception detection

Predictive intelligence vs reactive alerts

FAQ

Common questions

How many carriers does Shipsy track? ▾

Shipsy integrates with 240+ carriers across road, air, ocean, and rail — providing unified tracking regardless of carrier or mode.

How do predictive ETAs work? ▾

ML models analyse historical transit patterns, current shipment progress, weather, traffic, and port congestion data to generate ETAs that are consistently more accurate than carrier estimates.

Can customers access tracking directly? ▾

Yes. Shipsy provides branded tracking pages that can be shared with customers, giving them self-service access to real-time shipment status and predicted delivery times.

What exceptions does the system detect? ▾

The platform detects delays, route deviations, missed milestones, and SLA breaches automatically — alerting relevant stakeholders based on configurable escalation rules.