PARTNER PROGRAMME

Shipsy builds the AI agent platform. You deliver the transformation.

Your enterprise clients need AI-native logistics transformation, not another software tool. Shipsy gives you the platform to diagnose, deploy, and deliver measurable outcomes across their supply chain.

$10T Global logistics market
30+ Use cases per enterprise
250+ Enterprise customers live
Partner-enabled wins
Joint diagnostic identified 30+ AI use cases for a European postal carrier
Partner-led deployment live in 10 weeks — control tower + settlements
SI partner driving $3M+ in annual services revenue from Shipsy engagements

THE SHIFT

AI is transforming how logistics work gets done. The services opportunity is massive.

Enterprises spend $4 on services for every $1 on software

Diagnosing workflows, building business cases, configuring AI agents, managing change, and optimising outcomes. That is where the real value (and revenue) lives.

AI agents create a new services category

This isn't traditional system configuration. Partners identify "agentable" workflows, configure purpose-built AI agents, and help enterprises achieve bounded autonomy with human governance.

Clients need outcomes, not implementations

Enterprises are tired of multi-year rollouts that deliver dashboards. They want measurable results: 70% fewer WISMO queries, 25% faster settlements, 20% driver productivity gains.

Shipsy owns the platform. Partners own the transformation and the services revenue.

THE OPPORTUNITY

30+ AI use cases across the distribution value chain.

A single partner diagnostic identified these use cases for an enterprise deployment. Each one is a billable engagement, from discovery through optimisation.

Order Intake
2 use cases
Planning
5 use cases
Dispatching & Execution
6 use cases
Control Tower
1 use case
Last Mile
2 use cases
Exceptions & Claims
1 use case
Settlements
3 use cases
Performance
3 use cases

Customer Experience Agent

AI-powered voice and chat assistant that verifies delivery details, confirms time windows, and integrates with address intelligence to reduce first-attempt delivery failures.

Address Intelligence Agent

Unified address management with LLM-based parsing, geocoding, and customer/driver feedback to proactively validate, correct, and enrich delivery addresses.

Demand & Capacity Forecasting

AI models to forecast shipment volumes and capacity requirements across routes, hubs, and time periods for strategic planning and budgeting.

Workforce & Resource Planning

AI-driven capacity assessment across drivers, hub staff, vehicle fleets, and sorting capacity, identifying constraints and idle capacity.

Disruption Detection

Proactively detect events that may break operational capacity (road closures, public events, demand spikes), enabling early mitigation.

Intelligent Route Optimisation

Data-driven route planning using delivery constraints, vehicle capacity, service-level requirements, and historical performance data.

Dynamic Route Planning

Continuously adapt routes based on real-time changes (added consignments, traffic conditions, incidents) with optimal start time recommendations.

Delivery Performance Intelligence

Analyse planned vs actual deliveries, identifying success rates, delays, and recurring patterns to generate courier scores and execution insights.

Driver Behaviour Analytics

GPS and telematics analysis for speeding, route deviations, idle time, and ETA accuracy, generating behaviour scores and efficiency insights.

Fleet Operations Intelligence

Advanced IoT and in-vehicle sensor analysis for safety monitoring, fuel efficiency, and driving performance optimisation.

Supervisor & Driver Support Agent

AI assistant supporting real-time communication, guidance, and issue resolution between supervisors and drivers during execution.

Customer Feedback & Driver Intervention

Analyse delivery feedback to identify recurring driver issues, classify severity, and trigger automated or human-led performance interventions.

AI Driver Experience Assistant

In-app assistant with real-time guidance, performance visibility, personalised recommendations, and gamification through leaderboards.

AI Control Tower & Execution Resolution

Continuously monitors operations to detect delays and exceptions, automatically orchestrating alert prioritisation, resolution workflows, and multi-stakeholder communication.

Customer Call-Ahead Agent

Contacts customers ahead of delivery to confirm availability, handle rescheduling, and proactively inform of early or delayed arrivals.

Customer Experience Pattern Analysis

Analyses recurring feedback across deliveries to identify systemic CX issues and enable business-level interventions that close the feedback loop.

Claims Analysis & Communication Automation

Automatically group and analyse claims by root cause. Support evidence-based resolution using delivery data, photos, and execution records.

Cost-to-Serve & Pricing Intelligence

Calculate accurate cost-to-serve and pricing models by customer and flow, comparing new business against similar historical patterns.

Billing Reconciliation & Validation

Reconcile invoices against actual shipment execution, validating costs, volumes, and pricing components to reduce billing errors.

Performance Reporting & Invoicing

Complement invoicing with detailed shipment and performance analytics: delivered, failed, attempts, retained, and service-level metrics.

AI-Powered Operational Dashboards

Near real-time visibility into courier performance, customer performance, and shipment status for operational monitoring and client transparency.

What-If Simulation & Optimisation

Run scenario simulations evaluating routing, zone design, capacity allocation, and timing strategies, comparing outcomes before execution.

Voice-Enabled Control Tower Agent

Natural language interface providing unified operational, fleet, and financial visibility, enabling proactive, data-driven decision-making.

30+
AI use cases identified in a single enterprise diagnostic. Each one is a billable partner engagement.

PARTNER TRACKS

How we work together

Every partner can refer opportunities. Consulting and delivery partners can also build deep, recurring services practices around Shipsy.

Consulting Partners

Lead the diagnostic. Build the business case.

Strategy firms, management consultancies, and logistics advisory firms that help enterprises identify where AI agents create the most value.

  • Map the distribution value chain and identify "agentable" workflows
  • Build CFO-ready business cases with quantified outcomes
  • Design the phased transformation roadmap
  • Benchmark against best-in-class operations globally
  • Ongoing advisory on expanding agent coverage and optimising outcomes
Delivery Partners

Deploy the platform. Configure the agents. Manage the change.

System integrators and technology services firms that implement, customise, and integrate Shipsy across enterprise environments.

  • Configure AI agents using AgentFlow, the no-code agent builder
  • Integrate with legacy ERP, TMS, WMS, and OMS systems
  • 21 platformised modules to customise beyond core
  • Manage organisational change and user adoption
  • Ongoing optimisation and expansion of agent coverage
Technology Partners

Integrate your technology. Create joint solutions.

IoT, telematics, WMS, ERP, and complementary technology providers that extend Shipsy's platform capabilities.

  • Build integrations via Shipsy Connectors and APIs
  • Joint go-to-market for combined solutions
  • Shared customer base across 30+ countries
  • Co-marketing and thought leadership
Independent Advisors & Regional Partners

Bring opportunities. Grow into services.

Regional consultancies, independent logistics advisors, and boutique firms with enterprise relationships in specific markets.

  • Refer enterprise opportunities with deal registration and protection
  • Co-sell with Shipsy's regional sales teams
  • Access training and certification to grow into delivery work
  • Market-specific go-to-market support

THE JOURNEY

From first conversation to joint customer success

1

Discover

We explore fit: your expertise, your market, and how Shipsy's platform amplifies your services practice.

2

Enable

Training on Shipsy's platform, AgentFlow, and diagnostic methodology. Certification for qualified partners.

3

Co-sell

Joint pipeline development, deal registration, and co-selling support. Your client relationships, our platform expertise.

4

Deliver & Grow

Partner-led deployments with Shipsy support. Expand from initial use cases to full value chain coverage.

WHY SHIPSY

The platform behind your next practice area

250+
Enterprise customers
Growing addressable market for partner services
30+
Countries
Global deployment opportunities for regional partners
8-12wks
Deployment speed
Fast time-to-value means faster partner revenue
21+
Platformised modules
Deep customisation surface for services partners
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FAQ

Common questions

What types of partners does Shipsy work with?

Management consultancies, strategy firms, system integrators, logistics consultancies, technology companies, regional advisory firms, and independent consultants. Any organisation helping enterprises improve logistics operations can partner with us.

Does Shipsy compete with partners on services?

No. Shipsy owns the AI agent platform. Partners own the services: diagnostics, business case development, implementation, configuration, change management, and ongoing optimisation. We systematically shift well-defined services work to partners as engagements scale.

What revenue opportunities exist for partners?

Referral opportunities are available for all partners. Consulting and delivery partners can build recurring services practices around diagnostics, implementation, agent configuration, change management, and outcome optimisation. The services opportunity is a multiple of the platform license value.

What support and enablement do partners receive?

Training on Shipsy's platform and AgentFlow, diagnostic methodology and business case templates, co-selling support, deal registration and protection, marketing materials, sandbox environments for demos, and dedicated partner management.

How quickly can we start generating revenue?

Referral partners can start immediately. For services partners, our enablement programme gets teams certified and co-selling within weeks. Platform deployments take 8–12 weeks, meaning partner services revenue starts flowing quickly.

What makes Shipsy different from partnering with legacy TMS vendors?

Legacy TMS partnerships mean multi-year implementations and configuration projects. Shipsy's AI-native platform deploys in weeks, and agent configuration via AgentFlow creates an entirely new category of services work: higher value, faster delivery, and recurring engagement as agent coverage expands across the value chain.

Is Shipsy recognised by industry analysts?

Yes. Shipsy has been recognised in the Gartner Magic Quadrant for Transportation Management Systems for three consecutive years, validating our AI-native platform approach and enterprise readiness.

Let's explore how we grow together.

Whether you're a global SI, a logistics consultancy, or an independent advisor, there's a partnership model that works for your business.

Request a Demo