Consumer Packaged Goods

From plant gate to store shelf. AI that executes the whole journey.

CPG supply chains span dozens of suppliers, hundreds of distribution points, and millions of deliveries. Shipsy replaces fragmented, manual execution with a single AI-native platform that acts end-to-end, from inbound milk runs to last-mile store replenishment.

30%
Manual coordination cut
50%
Failed delivery reduction
$5M
Savings per operator
90%+
Route settlement automation
⚡ Supply Chain Activity Feed LIVE
On-Time Delivery
94.2%
▲ 8pp
Fleet Utilisation
82.7%
▲ 1.4%
POD Capture
98.1%
▲ 5%
Disputes Open
14
▼ 6
08:12ATLASCarrier delay detected on Route P-18 — 3 plant shipments rerouted
08:19ASTRAFTL load plan optimized — 12 constraints applied, 97% truck fill achieved
08:31CLARAStore delivery slot confirmed with Carrefour DC — appointment locked for 14:00
08:44NEXAInvoice INV-CPG-4421 reconciled — 3 overcharge items flagged, $1,240 held
09:02ASTRADriver Ahmed K captured e-POD at Stop 22 — cash reconciliation auto-posted
09:11VERARPM dispute resolved — 48 crates confirmed returned, credit note triggered
09:18ATLASDC Riyadh throughput at risk — inbound delay >60 min, secondary carrier activated
09:27ASTRAMulti-drop route reoptimized — 15 stores, 3 new stops added within delivery window
09:35CLARAInbound support query auto-resolved — retailer provided ETA and POD in WhatsApp
09:48NEXAFreight audit complete — carrier payment batch SAR 184,000 approved for release
08:12ATLASCarrier delay detected on Route P-18 — 3 plant shipments rerouted
08:19ASTRAFTL load plan optimized — 12 constraints applied, 97% truck fill achieved
08:31CLARAStore delivery slot confirmed with Carrefour DC — appointment locked for 14:00
08:44NEXAInvoice INV-CPG-4421 reconciled — 3 overcharge items flagged, $1,240 held
09:02ASTRADriver Ahmed K captured e-POD at Stop 22 — cash reconciliation auto-posted
09:11VERARPM dispute resolved — 48 crates confirmed returned, credit note triggered
09:18ATLASDC Riyadh throughput at risk — inbound delay >60 min, secondary carrier activated
09:27ASTRAMulti-drop route reoptimized — 15 stores, 3 new stops added within delivery window
09:35CLARAInbound support query auto-resolved — retailer provided ETA and POD in WhatsApp
09:48NEXAFreight audit complete — carrier payment batch SAR 184,000 approved for release

The Reality

CPG logistics is broken in ways your spreadsheets can't fix.

From inbound to last mile, every stage has the same problem: decisions made too slow, too manual, and with too little visibility.

01

Routes built for yesterday

Fixed routes designed around historical patterns don't adapt to demand volatility. When promotions surge, new store openings shift geography, or fuel prices spike, static routes bleed cost without anyone noticing until the P&L is already hurt.

02

Driver errors compound daily

Poor POD capture, cash collection gaps, and manual reconciliation create discrepancies that take weeks to untangle. Every missed e-POD is a disputed invoice. Every unreconciled cash entry is a compliance risk. At scale, this costs millions.

03

Visibility ends at dispatch

Inbound logistics, primary distribution, and last-mile run on different systems with no shared view. Operations teams fly blind across the chain. A carrier delay at the plant becomes a stockout at the store with no one connecting the dots in time.

End-to-End Coverage

The complete CPG supply chain, covered.

From suppliers to store shelf, Shipsy maps to every stage of the CPG value chain, replacing disconnected tools with a single platform that plans, executes, and settles.

🏭
Stage 01 · Inbound Logistics
Suppliers → Plant
Raw materials and components moving into manufacturing, across domestic and cross-border lanes.
Supplier milk run consolidation Carrier scheduling & rate cards Cross-border planning Real-time inbound tracking Reverse logistics Automated invoice generation
🚛
Stage 02 · Primary Distribution
Plant → Regional DCs
Finished goods moving from manufacturing and packaging to regional distribution centres and warehouses.
FTL optimization (200+ constraints) Owned vs. outsourced fleet mix Plant & store slot scheduling Vehicle & milestone tracking Driver compliance monitoring Freight auditing & carrier payments
🏪
Stage 03 · Last Mile Distribution
Distribution → Retail / D2C
Secondary distribution from DCs to retail stores, modern trade outlets, and direct-to-consumer channels.
Multi-drop route optimization Returns & RPM with DC consolidation e-POD & payment collection Retail delivery appointments Real-time ETAs & store tracking Driver payouts & cash reconciliation

How We Solve It

Five capabilities. One connected chain.

Shipsy doesn't bolt AI onto legacy logistics software. Every capability is built for execution, with AI making decisions, not just surfacing dashboards.

Multi-modal Planning & FTL Optimization

AI loads every truck to its theoretical optimum, across 200+ real-world constraints.

CPG primary distribution requires balancing plant output schedules, DC receiving windows, fleet capacity, and delivery time windows, all simultaneously. Shipsy's ML planning engine processes 200+ constraints to maximize truck fill, minimize cost-per-case, and select the right mix of owned and outsourced fleet for every trip.

FTL automation: load optimization, cost optimization, truck building, and vendor indent in one flow
Delivery and return routes with plant and store slot scheduling to eliminate wait time
Intelligent owned vs. outsourced fleet mix recommendation based on cost and availability
PTL automation for smaller consolidation lanes alongside FTL primary runs
[ FTL Load Plan & Route Map ]
5–10% cost per case reduction 15% more customers per delivery $5M overall savings

Driver-first Execution & e-POD

Every delivery confirmed. Every payment captured. Zero manual follow-up.

CPG delivery operations run on driver discipline, and discipline breaks down without the right tools. Shipsy's driver app guides execution at every stop: sequenced drop-offs, e-POD capture with photo, barcode, and signature, and cash collection reconciled automatically against invoices.

Mobile driver app with GPS navigation, stop sequencing, and delivery milestone capture
e-POD with multi-modal capture: photo, barcode scan, customer signature
Cash-on-delivery reconciliation posted automatically with zero manual entry
Driver compliance monitoring and automated exception alerts to supervisors
[ Driver App & e-POD Capture ]
50% failed delivery reduction 98%+ POD capture rate 20% driver productivity lift

Real-time Tracking & Store Visibility

From container at port to delivery at the store back door, in one live view.

CPG teams lose visibility the moment a shipment leaves their facility. Shipsy connects container tracking, primary vehicle telemetry, and last-mile GPS into a single control layer, giving operations, commercial, and finance teams the live picture they need without switching between systems.

Real-time container tracking for import/export lanes with port visibility
Primary vehicle location tracking and delivery milestone notifications
Last-mile GPS with live ETAs shared to retail store contacts
Centralized vendor portal for carrier performance and SLA monitoring
[ Live Shipment Tracking Dashboard ]
30% manual coordination cut Single source of truth 3,700+ containers tracked

Returns & RPM Management

Returnable packaging tracked and reconciled automatically, at DC scale.

Returnable Packaging Material (RPM) like crates, pallets, and kegs is a multi-million-dollar asset class that most CPG operators track on spreadsheets. Shipsy automates the entire RPM loop: capture at delivery, return scheduling, DC-level consolidation, and dispute resolution when counts don't match.

RPM quantity captured at delivery alongside e-POD with no separate reconciliation step
Return scheduling optimized into existing delivery routes, no incremental trips
DC-level consolidation view with every crate accounted for across the network
Automated credit note generation when return quantities are confirmed
[ RPM Tracking & Return Flow ]
Full RPM asset visibility 25% dispute cycle reduction Zero manual credit note processing

Control Tower & Freight Settlement

AI flags the problem, resolves it, and settles the invoice before your team opens their email.

Shipsy's control tower doesn't just surface alerts. It acts on them. Atlas monitors SLA performance across carriers, depots, and routes. When issues surface, automated workflows escalate and resolve. Finance teams get clean freight audit trails, automated invoice matching, and carrier payment processing without manual reconciliation.

BI dashboards and incident management across primary and secondary logistics
Automated freight audit against rate cards, with every overcharge and undercharge flagged
Route settlement automation tracking from 70% to 90%+ with zero dispatcher intervention
Payments to LSPs processed with demurrage controls. Excessive stays cut by 28%
[ Control Tower & Settlement Dashboard ]
90%+ route settlement 28% excessive stay payments cut 50% finance workload reduction

AgentFleet for CPG

Five agents. Every stage of the CPG chain.

Shipsy's AI agents aren't dashboards. They're autonomous actors with roles, SOPs, and the authority to resolve exceptions without waiting for a human to notice.

Explore AgentFleet →
Domain 01
Driver Safety & Compliance
Driver 52 min off-schedule at stop 8 — agent nudges via app, calls if no response, notifies supervisor
ASTRA
GPS deviation >2 km from planned route detected — agent flags and requests confirmation
ASTRA
Domain 02
Carrier & Vendor Management
Carrier SLA at 81% vs. 90% target — agent escalates, holds new indent allocation pending review
ATLAS
Invoice mismatch on 12 line items — agent cross-checks rate card, raises dispute automatically
NEXA
Domain 03
Customer Experience & Visibility
Retailer queries delivery status — Clara resolves via WhatsApp with live ETA and POD, no human needed
CLARA
Store delivery window shifting >30 min — Clara proactively notifies store manager before they call
CLARA
Domain 04
Performance Analytics & Control Tower
DC throughput at risk from inbound delay — Atlas activates secondary carrier and adjusts downstream plan
ATLAS
RPM count mismatch at return — Vera logs, cross-checks delivery records, triggers credit note
VERA
Astra
Driver Operations
20% driver productivity improvement
Guides CPG drivers through multi-drop routes, captures e-POD, monitors compliance, and resolves exceptions before they compound.
Clara
Voice-First CX Agent
30% inbound support volume reduction
Handles retailer and store delivery queries via WhatsApp, proactively shares ETAs, and resolves slot changes without human intervention.
Nexa
Financial Operations
50% finance workload reduction
Automates freight audit, invoice reconciliation, and carrier payment processing, flagging discrepancies and posting clean settlements.
Vera
Dispute Resolution
25% dispute cycle time reduction
Manages RPM disputes, POD discrepancies, and carrier claims, cross-referencing records and triggering credit notes automatically.
Atlas
Control Tower
65% problem resolution time reduction
Monitors the entire CPG supply chain in real time, detecting deviations, activating contingencies, and closing loops before issues escalate.

Proven in the Field

CPG operators that transformed with Shipsy

Two real deployments. The same problems you're facing today, solved at global scale.

World's 2nd Largest Brewer · 70+ Countries · 2M+ Trips

Heineken unified global primary and secondary logistics on one platform

Heineken operated decentralised trip management across 70+ countries with no centralised KPI view, manual POD collection, and separate systems for primary and secondary logistics. Shipsy deployed FTL automation, RPM tracking, and a unified control tower across the entire network.

28%
Reduction in LSP payments for excessive stays
50%
Fewer failed deliveries ("Customer not present")
+8pp
On-Time Delivery improvement
Key challenges solved
Decentralised trip management globally with no centralised supply chain KPI view
Manual POD collection with no single platform across primary and secondary logistics
Route settlement automation improved from 70% to 90%+ across the global network
Read full case study →
World's Largest Beverage Company · Saudi Arabia / Jordan / UAE / Oman · 400k+ Invoices

Coca-Cola bottler saved $5M and cut transport cost per case by 10%

The operator ran manual freight negotiations via email and WhatsApp, had no container visibility, used Excel for planning, and fixed routes that couldn't scale with demand. Shipsy deployed E2E value chain coverage, from import to secondary distribution, across four markets.

$5M
Overall savings across the operation
10%
Reduction in transportation cost per case
15%
More customers reached per delivery run
Key challenges solved
Manual freight negotiations via email/WhatsApp with no container visibility or performance metrics
Sub-optimal Excel-based planning and fixed routes that couldn't scale with demand volatility
No real-time tracking across 3,700 containers and 150+ trucks operating across 4 markets
Read full case study →

Ready to transform?

See the complete CPG supply chain in action.

Live demo tailored to your inbound, primary, and last-mile operations. No generic slides, real outcomes from Heineken, Coca-Cola bottlers, and CPG operators like yours.

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ISO 27001 Compliant
GDPR Ready
Enterprise SLAs
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