LIVE TRACKING API

Real-time fleet visibility. Predictive ETAs. Zero blind spots.

GPS-powered vehicle tracking with ML-driven ETA predictions, geofence automation, and customer-facing tracking pages — all via a single API.

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15-sec Location refresh

95%+ ETA accuracy

70% WISMO reduction

Live Agent Activity

ETA updated for 48 deliveries after traffic detected on A4 motorway

Geofence triggered at customer location — ePOD prompt sent to driver

Customer tracking page viewed 2,400 times today — zero CX calls

The Problem

When you can't track in real time, you're always reacting.

Periodic location updates

Updates every 30–60 minutes aren't tracking — they're historical records. By the time you see a problem, the delivery window has already failed.

ETA is a guess

Static ETAs calculated at dispatch don't account for real-time traffic, delays, or route changes. Customers get inaccurate promises.

No customer self-service

Every status enquiry becomes a phone call or email. CX teams drown in WISMO queries that could be self-served.

From periodic updates → to real-time intelligence on every vehicle.

The Solution

Real-time tracking infrastructure

Shipsy's live tracking API powers real-time visibility across your fleet with predictive intelligence and customer-facing interfaces.

📡

GPS Fleet Tracking

15-second location refresh across your entire fleet. Works with existing vehicle hardware, driver apps, and IoT devices.

🔮

Predictive ETAs

ML models generate accurate arrival predictions based on real-time location, traffic, historical patterns, and route conditions.

🌐

Customer Tracking Pages

Branded, self-service tracking pages with real-time location, predicted arrival time, and delivery status — reducing WISMO by up to 70%.

Live tracking, amplified by AI agents.

Astra uses real-time location data for dynamic route adjustments. Clara is a voice-first agent that leverages tracking data to proactively update customers via WhatsApp and voice calls, resolving WISMO without human intervention.

Learn about AgentFleet →

Astra

DRIVER ASSIST

Real-time navigationGeofence triggersRoute adjustment

Clara

CUSTOMER EXPERIENCE

Voice & WhatsApp ETA updatesLive tracking deliveryWISMO resolution calls

Proven Results

The results enterprises see

15sec

Location refresh rate

Near real-time fleet visibility

95%+

ETA accuracy

ML-powered arrival predictions

70%

WISMO reduction

Customer self-service tracking

40%

Exception response time improvement

Real-time detection and alerting

FAQ

Common questions

What hardware does the tracking API work with? ▾

The API works with existing GPS hardware, OBD-II devices, driver smartphones, and IoT sensors. No proprietary hardware required.

How accurate are predictive ETAs? ▾

ML models achieve 95%+ accuracy by combining real-time location, traffic data, historical patterns, and route-specific factors. ETAs update continuously as conditions change.

Can we white-label the customer tracking page? ▾

Yes. Tracking pages are fully brandable with your logo, colours, and messaging. They can be embedded in your website or shared via link.

What geofence triggers are available? ▾

Configurable geofences trigger automated actions — arrival notifications, ePOD prompts, status updates, and custom webhooks — based on vehicle proximity to any defined location.