GartnerRecognized in the 2026 Gartner® Magic Quadrant™ for TMSNiche Player · 3rd consecutive year
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FIRST MILE PICKUP

First mile operations that start fast and stay on track.

Automated pickup allocation, real-time driver tracking, and intelligent address validation, ensuring every parcel enters your network correctly from the start.

The Problem

A bad first mile makes every mile after it worse.

Dispatch board · Zone 4Manual
P-1024P-1025P-1031P-1033P-1042
P-1042
ARAmy R.78%
BKBen K.118%
CLCara L.41%
Assigned by memory · no proximity or capacity check
Parcel · PKG-88213Address error
Ship toRivera Household
Address22 riverside aveno unit · no ZIP
Intake
Transit
Delivery
Bad address at intake → failed delivery days later · redelivery +$14
Pickup → HubNo telemetry
PickupHub
no live location · 42 min dark
Delay surfaced at hub — 47 min late

From first mile chaos → to intelligent pickup orchestration.

The Solution

Automated first mile from booking to inscan

Shipsy automates every step of first mile operations, from address validation at booking to inscan at the hub.

AI Address Validation
Needs review
Ship-from · 22 riverside ave, no zip
22 Riverside Ave, Cleveland, OH 44113
41.4901, −81.6944 · ±6m
ZIP addedGeocoded
Address intelligence map
Pickups
128 King St44 Mill Rd7 Harbour Ave+2 more
Allocation
Engine
proximity · capacity · SLA
Drivers
Jake Miller✓ Assigned
Prox
Cap
Driver B
Prox
Cap
Driver C
Prox
Cap
9:41
Pickup · FM-4471Singapore
22 Raffles Quay · arriving 2 min
Proof of pickup
Photo captured
Signed · T. Rivera
1.2812, 103.8540 · 09:42
Pickup confirmed · ePOD synced

POWERED BY AGENTFLEET

First mile pickup, amplified by AI agents.

Ops Agent handles pickup allocation and driver navigation. CT Agent monitors pickup SLAs and auto-escalates delays. CX Agent is a voice-first agent that validates addresses via WhatsApp and voice calls before dispatch.

Learn about AgentFleet →
Ops Agent

Pickup allocation · Navigation · ePOD capture

Ops Agent
Signal
Jurong West overloaded — 5 routes at risk
Ops Agent
Detects the imbalance
Ops Agent
Rebalances 5 sub-zones
Ops Agent
Reallocates pickups to a nearby vehicle
Done
Hub notified · capacity restored

Proven Results

The results enterprises see

35%
Fewer address failures
AI validation at the point of booking
50%
Manual assignment reduction
Automated proximity-based allocation
86%
Less data entry
Scan-driven workflows replace manual input
45min
Faster pickup SLA
Average improvement across operations
DPDAramexHEINEKENKellogg'sNippon ExpressSubwayDecathlonAsendiaQatar PostMaldives PostPOST LuxembourgApolloCatalentargenxGMGFlowardANCLuluTeleportE7FlipkartAujan Coca-ColaBDO UnibankDPDAramexHEINEKENKellogg'sNippon ExpressSubwayDecathlonAsendiaQatar PostMaldives PostPOST LuxembourgApolloCatalentargenxGMGFlowardANCLuluTeleportE7FlipkartAujan Coca-ColaBDO Unibank

See it in action

Case Study

FlowPL automated first and last-mile operations to reach a 95% delivery success rate and cut returns 60%

FlowPL · CEP · Last Mile

95% first-attempt delivery success rate 60% reduction in return-to-origin shipments 80% increase in monthly shipment volumes handled
Read the case study

FAQ

Common questions

How does AI address validation work?

Shipsy uses multi-path geocoding that combines address databases, postal code lookups, and ML correction to validate and enrich addresses at the point of booking, before any driver is dispatched.

Can first mile integrate with our booking system?

Yes. Shipsy integrates with e-commerce platforms, marketplace APIs, and custom booking systems to capture orders and validate addresses in real time.

How does automated pickup allocation work?

The platform matches pickups to available drivers based on proximity, current route, vehicle capacity, and SLA requirements, allocating in seconds without dispatcher involvement.

What happens when a pickup fails?

CT Agent detects pickup failures in real time, automatically reassigns to the nearest available driver, and notifies the shipper, all without manual intervention.

Act on decisions.
Amplify outcomes.

Logistics is too critical for reactive systems. The world’s leading enterprises are amplifying their teams with AI that acts, so their people can focus on what matters most.

Talk to Shipsy