POST & PARCEL CARRIERS
Parcel volumes are growing but margins aren't. The gap is in every manual depot process, every WISMO call, every failed first attempt. Shipsy closes every one of them and opens new revenue lines you couldn't run before.
THE CHALLENGE
Load balancing, sequencing, and van loading rely on driver memory. Couriers waste 70–120 minutes at depots before a single delivery. Exception handling is reactive and manual.
No live ETA. No proactive updates. Customers call, drivers get interrupted, NPS drops. Delivery slots depend on manual entry and human memory.
Failed first attempts, address errors, fragmented settlements, driver churn. Every operational gap compounds as volume scales. Unit economics get worse, not better.
Two levers to fix this: reduce cost-to-serve & unlock new revenue.
REDUCE COST-TO-SERVE
From route planning to settlement, every manual, friction-filled process replaced with intelligent automation that acts, not just reports.
Data-driven territory sectorisation with historical patterns and daily auto workload redistribution across adjacent drivers, integrated with depot sorting ops.
AI-powered address profiler: standardises, geocodes and enriches addresses at booking, including multi-path lookups and voice/WhatsApp follow-ups.
AI-generated baseline micro-clusters from historical patterns + driver-preferred areas with in-app validation. Captures parking spots, access points, and tribal knowledge.
Auto-sequenced microclusters with driver behaviour learning. Drivers can select visit sequence via mobile app. Continuously adapts to real-time changes.
Mobile/HHT sorter app links load-balanced zones with loading-group and cage metadata. Offline scanning with visual/audio feedback for faster throughput.
Sequence-aware loading on the driver app maps each cage and parcel to vehicle position and loading group. First stop at the front of the van.
Self-serve onboarding, referral & bonus engine, AI trainer agent for guided learning, predictive roster/shift scheduling, break management.
Achievement-based real-time rewards with performance nudges, leaderboards, loyalty programs, time-boxed quests, insight scores, and badges.
Dynamic rate cards with real-time earnings tracking and automated payout computation across multiple earning structures. AI assistant for payout queries.
ML-driven 1–2 hour delivery windows from route optimisation and micro-clustering. Communicated proactively before dispatch.
Live tracking (driver + ETA) with automated stage-wise alerts via SMS, WhatsApp, and email. Configurable triggers for each milestone.
Geofence-based verification + customer feedback capture. Auto SMS/WhatsApp delivery confirmation. Dashboard to track repeat offenders.
Real-time visibility with exception automation. Detects delays, SLA risks, and operational anomalies. Orchestrates resolution across agents and human supervisors with closed-loop actions.
POWERED BY AGENTFLEET
Purpose-built agents that take real work off your teams, with bounded autonomy, governance, and auditability built in.
UNLOCK NEW REVENUE
Shipsy doesn't just reduce cost-to-serve. It enables entirely new service tiers, channels, and business models.
Omnichannel digital booking & tracking (app, web, self-service) for easy create–drop–track. Higher C2C adoption, fewer re-attempts.
Rapid data entry, pricing, on-screen add-on offers (packing, insurance) for every walk-in. ~85% less manual work, more add-on revenue per parcel.
Dynamic redirection to PUDO/parcel lockers integrated into sequencing and live updates. 20%+ improvement in delivery success.
Sharp predict slots, live updates, proactive alerts, and custom SLA dashboards. 95%+ window adherence enables premium service tiers.
Plug-and-play Shopify/Magento plugins, open APIs, and self-serve web portal for instant onboarding and label printing.
Live-monitor temperature, humidity, and compliance data. Unlock high-margin services in pharma, perishables, and cold chain.
Express tier with tight cut-offs, no-touch dispatch, and dynamic routing with predictive ETAs. Premium fees with 95%+ adherence.
Hybrid model (own fleet + partner carriers) with milestone tracking, leg-wise SLA monitoring, and automated settlement/disputes.
Dynamic ETAs, readiness-gated dispatch, floating fleet (parent/child hubs), dynamic clubbing, and own+3PL allocation. New revenue stream.
PROVEN AT SCALE
FAQ
Shipsy attacks cost at every layer: AI-driven zoning and route optimisation reduce distance and time, guided loading cuts depot dwell time by up to 60%, sharp predict windows reduce failed attempts by 15–20%, and autonomous settlements eliminate manual invoice processing. The combined effect is measurable cost-to-serve reduction across the entire delivery chain.
Microcluster routing generates AI baseline clusters from historical delivery patterns, then captures driver-preferred areas, parking spots, and access points through in-app validation. New drivers inherit this knowledge from day one, cutting onboarding time by 45–50% and reducing reliance on individual driver memory.
Atlas continuously monitors operations, detects delays and exceptions, and orchestrates resolution by prioritising alerts, triggering workflows across agents (Clara for CX, Astra for drivers, Nexa for settlements), and escalating to human supervisors when needed. It reduces problem resolution time by 65%.
Yes. The platform enables premium same-day delivery, PUDO/locker networks, cross-border expansion, IoT-powered specialised services (cold chain, pharma), and dark-store fulfilment, each as a new revenue line running on the same operational backbone.
Shipsy integrates with scan-sort systems, HHT devices, and existing TMS/ERP platforms via API. The depot sorter app links load-balanced zones with cage metadata and loading groups. No changes to physical depot layout required.
A leading express operator in Eastern Europe achieved $37M in annual savings across 300+ drivers and 300M shipments, with delivery window adherence going from 30% to 90%+. Working hour savings of 6–7% were realised across 175M+ stops at a national scale.
Live demo configured to your depot operations, driver fleet, and delivery zones. Real outcomes from operators like yours.