DTDC operates across 220+ international destinations with 430 facilities in India and 9,500 logistics partners. Partnering with Shipsy, they automated first-mile operations and opened new revenue streams through expanded order booking sources.
Results
- 97% growth in real-time last-mile transaction volume
- 12% reduction in customer query calls per order
- Seamless cash-handling for Cash on Delivery orders
- Eliminated location inaccuracy across first-mile pickups