GEOCODING API

Every address validated. Every delivery reachable.

AI-powered address validation and geocoding that corrects, standardises, and enriches addresses at the point of booking, before bad data costs you failed deliveries.

Request a Demo See it in action

35% Fewer address failures

95%+ Geocoding accuracy

<200ms Response time

Live Agent Activity

Address enriched via multi-path lookup — lat/long resolved in 180ms

Duplicate address detected and merged — shipment deduplicated

WhatsApp location pin requested from customer — address corrected

The Problem

Bad addresses are the silent killer of delivery operations.

Address quality is inconsistent

Incomplete addresses, misspellings, missing postal codes, and non-standardised formats, especially in emerging markets where formal addressing is limited.

Failed geocoding = failed delivery

When an address can't be resolved to coordinates, drivers navigate blind. Each failed delivery attempt costs €5–15 in direct costs alone.

Manual correction doesn't scale

Operations teams spending hours on the phone correcting addresses after the fact. By which time the driver has already failed the delivery.

From address chaos → to validated, enriched coordinates at booking.

The Solution

Logistics-grade geocoding

Shipsy's geocoding API is built specifically for logistics, handling the address quality challenges that generic geocoding services can't.

📍

Multi-Path Resolution

Combines multiple geocoding sources, including address databases, postal code lookups, and ML correction, to resolve addresses that single-source geocoders miss.

✅

Address Standardisation

Normalises addresses into consistent formats, fills missing components, and validates against postal databases, all in real time.

📱

Customer Verification

When automated resolution fails, triggers WhatsApp or SMS verification to the customer to capture location pin, before dispatch.

Geocoding, amplified by AI agents.

Astra uses geocoded addresses for precise route planning and driver navigation. Clara is a voice-first agent that reaches out to customers via WhatsApp and voice calls when addresses need verification.

Learn about AgentFleet →

Astra

DRIVER OPERATIONS

Precise navigationAddress enrichmentStop geocoding

Clara

VOICE-FIRST CX AGENT

Voice address verificationWhatsApp location pinsDelivery confirmations

Proven Results

The results enterprises see

35%

Fewer address failures

Validated before dispatch

95%+

Geocoding accuracy

Multi-path resolution across markets

<200ms

Response time

Real-time validation at booking

€5-15

Saved per prevented failure

Direct cost avoidance per shipment

FAQ

Common questions

How is Shipsy's geocoding different from Google Maps? ▾

Shipsy's geocoding is built for logistics, handling partial addresses, non-standardised formats, and emerging market addressing that generic geocoders struggle with. Multi-path resolution combines multiple sources for higher accuracy.

What markets does the geocoding API cover? ▾

The API covers 30+ countries with particular strength in markets where formal addressing is limited: Middle East, South Asia, Southeast Asia, Africa, and Latin America.

How does customer verification work? ▾

When automated geocoding can't resolve an address with sufficient confidence, the system triggers a WhatsApp or SMS message to the customer requesting a location pin, resolving the address before dispatch.

What's the API response time? ▾

Average response time is under 200 milliseconds, supporting real-time validation at the point of booking without adding friction to the order flow.