RETAIL

From warehouse to doorstep — retail logistics that keeps every promise.

Physical replenishment, e-commerce delivery, click-and-collect, and returns — unified on one AI-native platform that plans, executes, tracks, and settles.

31% Vehicle utilisation increase
24% More deliveries per vehicle
12% Transport cost reduction
Live Agent Activity
Atlas optimised routes across 200+ constraints — vehicle mix selected
Astra guided driver through 18-stop store replenishment — ePOD captured
Clara sent store-level ETA to 12 regional outlets — on-time adherence 96%

The Problem

Retail customers expect precision. Most logistics stacks deliver chaos.

Replenishment runs on guesswork

Fixed routes designed around yesterday's demand. When promotions surge or new stores open, static planning bleeds cost — and the P&L takes the hit before anyone notices.

E-commerce and store logistics are siloed

Different systems for replenishment, online delivery, and returns. No shared view, no unified control, no way to optimise across channels.

Driver execution is a black box

No ePOD, no real-time tracking, no automated invoice reconciliation. Every missed proof of delivery becomes a disputed invoice weeks later.

From fragmented channels → to unified omni-channel execution.

The Solution

End-to-end retail logistics — physical and digital

Shipsy replaces legacy SAP TMS and fragmented systems with one platform covering replenishment, e-commerce delivery, returns, and settlement.

🗺️

AI Planning & Optimisation

200+ constraint optimiser selects vehicle mix, plans routes, and allocates to owned or outsourced fleet — reducing transport cost by 12% and increasing deliveries per vehicle by 24%.

📱

Driver App & ePOD

Real-time trip management, store-level delivery workflows, ePOD capture with signature, image, and timestamp — synced with invoice records automatically.

🏗️

Multi-Carrier Orchestration

Different 3PLs for first, middle, and last mile — orchestrated from one platform. Auto-allocation based on cost, SLA, and capacity.

POWERED BY AGENTFLEET

Retail logistics, amplified by AI agents.

Astra guides drivers and improves productivity by 20%. Clara is a voice-first agent that reduces inbound support volume by 30% — handling store delivery queries via WhatsApp and voice calls. Nexa automates freight settlement, cutting workload by 50%. Atlas runs the autonomous control tower.

Learn about AgentFleet →

Astra

DRIVER ASSIST
Route guidanceGamificationDriver training

Atlas

CONTROL TOWER
Incident managementKPI monitoringException resolution

Proven Results

The results retail enterprises see

31%
Vehicle utilisation increase
Across owned and outsourced fleet
24%
More deliveries per vehicle
Through AI route optimisation
12%
Transport cost reduction
End-to-end logistics savings
15%
Schedule adherence improvement
Against planned delivery windows
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FAQ

Common questions

Can Shipsy replace our existing SAP TMS?

Yes. Shipsy has replaced SAP TMS for Fortune 100 retailers, providing a single platform for managing the end-to-end shipment lifecycle across 25+ business verticals with over 1M shipments per day.

How does omni-channel order routing work?

AI evaluates inventory, proximity, delivery SLA, and cost to select the optimal fulfilment point — whether store, warehouse, or dark store — and allocates to the best carrier automatically.

Can the platform manage both own fleet and 3PL deliveries?

Yes. Shipsy orchestrates owned fleet, dedicated fleet, and outsourced 3PL deliveries on one platform — with auto-allocation based on cost, capacity, and SLA performance.

How does the platform handle store replenishment?

The AI optimiser considers 200+ constraints to plan replenishment routes, select vehicle mix, and schedule store delivery windows. Drivers execute via the mobile app with ePOD capture at every stop.

What results have retail enterprises achieved?

A Fortune 100 retailer saw 31% vehicle utilisation increase, 24% more deliveries per vehicle, and 12% transport cost reduction. A Middle East fashion retailer saved 12% in transport costs with 31% own-fleet utilisation improvement.

See retail logistics in action

Live demo configured to your replenishment, e-commerce, and returns workflows.

Request a Demo