LAST MILE DELIVERY

Last mile delivery that runs itself — from dispatch to doorstep.

Automate driver allocation, route optimisation, real-time tracking, and customer communications. Every delivery executed with AI precision.

23% Cost per shipment reduction
30%+ Failed delivery reduction
70% WISMO query reduction
Live Agent Activity
Astra optimised 142 routes across 3 depots — 18 min avg saved
Clara sent proactive ETA to 340 customers before dispatch
Atlas flagged SLA breach on Route 7 — auto-escalated

The Problem

The last mile is where logistics promises are kept or broken.

Manual dispatch kills efficiency

Driver allocation based on availability rather than data. Routes planned on intuition, not intelligence. Every sub-optimal decision compounds across thousands of deliveries daily.

Customers are left in the dark

No proactive updates. Vague delivery windows. When customers call, CX teams scramble for answers — interrupting drivers and degrading NPS.

Failed deliveries drain margin

Each failed attempt costs time, fuel, and customer trust. Without intelligent exception handling, the same failures repeat across every shift.

From reactive last mile → to AI-driven delivery execution.

The Solution

End-to-end last mile automation

From dispatch to doorstep, Shipsy automates every decision point in the last mile with AI that acts, not just reports.

🗺️

AI Route Optimisation

Dynamic routing that accounts for traffic, delivery windows, vehicle capacity, and driver skills. Routes re-optimise in real time as conditions change.

📦

Smart Dispatch & Allocation

Automated driver-order matching based on proximity, capacity, skill, and SLA requirements. Zero manual assignment needed.

📱

Real-Time Tracking & ePOD

Live GPS tracking, geofence-based delivery validation, and multi-modal proof of delivery — photo, signature, and barcode capture.

POWERED BY AGENTFLEET

Last mile delivery, amplified by AI agents.

Astra guides drivers with real-time route adjustments. Clara is a voice-first agent that proactively updates customers via WhatsApp and voice calls, verifies addresses before dispatch, and reschedules deliveries without human intervention. Atlas monitors SLAs and auto-escalates exceptions.

Learn about AgentFleet →

Astra

DRIVER ASSIST
Route optimisationNavigationStop sequencing

Clara

CUSTOMER EXPERIENCE
Voice & WhatsApp WISMOAddress verification callsProactive delay alerts

Proven Results

The results enterprises see

23%
Cost per shipment reduction
Through optimised routing and dispatch
15-20%
Driver productivity increase
Fewer wasted kilometres and idle time
30%+
Failed delivery reduction
Intelligent exception handling and NDR rescue
53-67%
Tier-1 ticket deflection
Clara resolves WISMO via voice and WhatsApp
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FAQ

Common questions

How does Shipsy's route optimisation work?

Shipsy uses machine learning to generate optimal routes considering traffic patterns, delivery windows, vehicle capacity, driver skills, and real-time conditions. Routes adjust dynamically as conditions change throughout the day.

Can Shipsy handle same-day and next-day delivery?

Yes. The platform supports configurable delivery SLAs from same-hour to multi-day windows, with AI dispatch that matches urgency to available capacity in real time.

How does the platform reduce failed deliveries?

Through predictive delivery windows communicated proactively, geofence-based validation to prevent fake attempts, and Clara's automated NDR rescue that re-engages customers before returns are triggered.

What integrations are available?

Shipsy integrates with 240+ carriers, major e-commerce platforms, ERP systems, and existing TMS solutions via API. The platform connects to your existing tech stack without requiring replacement.

How quickly can we deploy?

Most enterprises are live within 8–12 weeks, with a phased rollout that starts with a pilot depot and scales from there. No big-bang replacement required.

See last mile delivery in action

Live demo configured to your delivery operations and SLA requirements.

Request a Demo