GartnerRecognized in the 2026 Gartner® Magic Quadrant™ for TMSNiche Player · 3rd consecutive year
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SHIPMENT TRACKING

Every shipment tracked. Every milestone visible. In real time.

Unified tracking across carriers, modes, and geographies, with predictive ETAs, exception alerts, and proactive customer notifications.

The Problem

When you can't see your shipments, you can't control your operations.

Tracking across carriers3 separate portals
Carrier A
updated 2h ago
?
Carrier B
live
?
Carrier C
no signal
No single view — status pieced together across three portals.
Shipment SH-4821Delay at Hub
Picked up
In transit
+6h delayHub
Out for delivery
Discovered when the customer complained — 6h late. The delay happened at the Hub hours earlier.
Manual status updatesBy hand
carrier-a-portal.com/track
TRK 8841-Aselected · copy
carrier-b-portal.com/shipments
TRK 5527-Bselected · copy
Copying tracking #s into the customer sheet… 2 of 3
Spent keying carrier updates by hand hrs/day

From tracking by spreadsheet → to unified real-time visibility.

The Solution

Unified shipment visibility platform

Shipsy connects all your carriers into a single tracking view with predictive intelligence and automated communications.

Multi-Carrier Tracking
9:41
Track your order
Order #GO-4471 · on the way
GO
Arriving
3:40 PM
Carrier AUnified feed
Live sync
JM
Jake MillerVH-1 · ★4.9
Picked up9:12 AM · Origin
In transit2:30 PM · Sorting hub
Out for delivery1:05 PM · 2 stops away
Now
DeliveredEst. 3:40 PM
Predictive ETA· Arrival intelligence Model v4 · live
Shipment SH-4821
SH-4821 · in transit
SLA 6:00 PM
Arrival prediction2 sources
Shipsy ML predicted
3:40 PM
94% conf.
1h 20m
earlier
Carrier estimate
5:00 PM
Static · not adjusted
3 signals · 94% confidence
Exception Monitor· Alert rules 3 rules active
Delay risk · +90 min vs SLA
Notified
Alert rulesconfigurable
Delay > 60 min
Missed hub scan
ETA breach risk
Stakeholders notifiedjust now
OP
Slack
EC
Email
CU
SMS

POWERED BY AGENTFLEET

Shipment tracking, amplified by AI agents.

CT Agent monitors shipment milestones and detects exceptions in real time. CX Agent is a voice-first agent that proactively communicates updates via WhatsApp and voice calls before customers need to ask.

Learn about AgentFleet →
CX Agent

Voice & WhatsApp updates · Proactive status calls · ETA notifications

CX Agent
Customer
Where’s my order?
CX Agent
Fetches live tracking
CX Agent
On vehicle #XYZ — 3 stops away, ETA 4:20pm
Customer
Reschedule for tomorrow
CX Agent
Updates the delivery in the TMS
Done
Confirmed for tomorrow, 10am

Proven Results

The results enterprises see

3,700+
Containers tracked
Real-time visibility across your fleet
30%
Manual follow-up reduction
Automated updates replace manual checks
99%
Tracking coverage
Across all carriers and modes
4hrs
Earlier exception detection
Predictive intelligence vs reactive alerts
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Case Study

Jain Irrigation Systems saved $1.75M annually by tracking containers in real time and eliminating detention charges

Jain Irrigation Systems · Process Manufacturing · Shipment Tracking

$1.75M saved annually 100% container tracking automated Real-time global ETAs & port status
Read the case study

FAQ

Common questions

How many carriers does Shipsy track?

Shipsy integrates with 240+ carriers across road, air, ocean, and rail, providing unified tracking regardless of carrier or mode.

How do predictive ETAs work?

ML models analyse historical transit patterns, current shipment progress, weather, traffic, and port congestion data to generate ETAs that are consistently more accurate than carrier estimates.

Can customers access tracking directly?

Yes. Shipsy provides branded tracking pages that can be shared with customers, giving them self-service access to real-time shipment status and predicted delivery times.

What exceptions does the system detect?

The platform detects delays, route deviations, missed milestones, and SLA breaches automatically, alerting relevant stakeholders based on configurable escalation rules.

Act on decisions.
Amplify outcomes.

Logistics is too critical for reactive systems. The world’s leading enterprises are amplifying their teams with AI that acts, so their people can focus on what matters most.

Talk to Shipsy