FlowPL serves IKEA across Saudi Arabia, UAE, and Bahrain — managing 70,000 monthly shipments through 20+ locations. Rapid growth was exposing the limits of manual operations: rising returns, inaccurate invoicing, and capped delivery capacity.
Results
- 95% first-attempt delivery success rate
- 60% reduction in return-to-origin shipments
- 80% increase in monthly shipment volumes handled
- 97% accuracy in client invoicing — near-zero billing disputes