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🏆 2025 Gartner® Market Guide for Last-Mile Delivery Technology Solutions

Named a Representative Vendor in the 2025 Gartner® Market Guide for Last-Mile Delivery Technology Solutions.

We are proud to share that Shipsy has been named a Representative Vendor in the 2025 Gartner® Market Guide for Last-Mile Delivery Technology Solutions, and we wanted to bring it to you directly.

AI-Native System of Action 9 Fortune 500 customers 150+ Global Customers · 30+ countries
4.8★
out of 5 · 526 reviews
98%
would recommend

Gartner Peer Insights™, as of September 2026

What the Market Guide observes

Adopting generative AI (GenAI) and other forms of artificial intelligence is the top supply chain technology-funded initiative. Agentic AI capabilities are one of the main focuses of last-mile delivery (LMD) vendors in current roadmap plans.

Gartner®, Market Guide for Last-Mile Delivery Technology Solutions 15 December 2025

Shipsy Last-Mile Delivery Management

At Shipsy, this is already how last mile runs, end to end on one AI-native platform.

📍
AI Routing & Delivery Planning

Address-checker cleanup, microclustering with AI sequencing, 1-2 hour delivery windows and ad hoc pickups, allocated across own fleet and carriers.

🤝
Delivery Partner Management

Carrier and rider onboarding, smart driver assist with gamification, automated settlements, disputes and payouts.

💬
Customer Experience

Real-time tracking, geofenced delivery verification, WISMO resolution and stage-wise communication.

🗼
Control Tower & AgentFleet AI Coworkers

Closed-loop exception management with humans in the loop and real-time analytics across your systems.

We're proud of this recognition, and of the AI-native last-mile platform our teams have built.

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Gartner Disclaimer

Gartner, Market Guide for Last-Mile Delivery Technology Solutions, By Oscar Sanchez Duran, Nathan Lease, 15 December 2025. Full Gartner attribution and disclaimers are in the linked report.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner and Peer Insights are trademarks of Gartner, Inc. and/or its affiliates.

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