Best Retail Logistics Software in Australia (2026)

TL;DR

• Retail logistics software brings transport, store replenishment, delivery and carrier management into one system, so retailers can plan, run and track every movement of goods from a single platform.

• The right fit depends on your network size, your delivery distances and the mix of your own fleet and carriers, so define these three points before you compare any vendors.

• Enterprise platforms suit large retail chains with complex networks, while lighter delivery tools suit smaller retailers that mainly need route planning, driver apps and customer tracking.

• Check integrations early with Australian carriers such as Australia Post, StarTrack, Couriers Please and Toll, and with your ERP and ecommerce systems, because weak links slow every rollout.

• Compare total cost and implementation time before you book demos, including setup, support and training, so the shortlist reflects the real price and effort of each platform.

Australians spent a record $82.6 billion online in 2025, up 14% on the year before, according to Australia Post’s eCommerce Report 2026. With 9.8 million households now shopping online, retailers have more parcels, more delivery choices and more pressure on every kilometre.

Distance makes it harder in Australia. A retailer may restock city stores, deliver to regional towns and offer click and collect in the same week. Many do this with a mix of their own vans and carriers.

The right retail logistics software helps teams plan and track all of this in one place. Spreadsheets and separate tools struggle to keep up. This guide compares eight platforms so you can build a shortlist for demos.

What Is Retail Logistics Software?

This kind of software helps retailers move goods from warehouse to store and from store or warehouse to customer. It covers transport planning, route planning, delivery, carrier management and tracking.

It builds on a transport management system, which plans and tracks freight movements. A retail transport management system adds store delivery windows, home delivery and returns. Some vendors call it retail distribution software.

TMS for retailers usually focuses on freight and stores, while delivery tools focus on the final mile. The mix matters in Australia, where omnichannel fulfilment often has to cover long distances and regional addresses.

• For a wider view, read our guide to logistics software in Australia.

Key Features to Look For in Retail Logistics Software

These seven features show up on most retailer checklists.

Omnichannel order allocation (store, warehouse or dark store)

The system should pick the best source for each order, whether that is a store, a warehouse or a dark store. It should weigh stock, delivery cost and the promised delivery date. Good allocation avoids split parcels, long trips and stock sitting idle in the wrong location.

Transport management and load planning

Look for tools that build loads by weight, volume and vehicle type. The software should match each load to the right truck or van and plan the order of stops. Good load planning means fewer trips, fuller vehicles and lower freight cost per store or customer.

Route optimisation and store replenishment

Routes should reflect store opening hours, delivery windows, driver shift limits and vehicle capacity. This matters most on long regional runs, where one poor plan can add hours. Strong replenishment planning also keeps shelves stocked and avoids unplanned top-up trips between stores.

Last mile delivery and click and collect

Home delivery, click and collect and parcel lockers should run from one flow. Shoppers should be able to pick a delivery slot and see live updates. Apart from these, there are many more challenges retailers face and last mile delivery in Australia is the ultimate solution to those.

Own fleet and carrier management

Most Australian retailers use their own vehicles and carriers together. The software should allocate each order to the best option by cost, speed and service level. It should also keep carrier performance data in one place so you can review partners fairly.

Live tracking and customer notifications

Customers expect accurate delivery windows and timely updates. Live tracking lets them follow their order, and automatic messages cut the number of where-is-my-order calls. Service teams also get a clear view of delays, so they can act before a customer complains.

Returns and failed-delivery handling

Failed deliveries and returns add cost fast. The system should reschedule, redirect or reroute orders and record the reason for each failure. Clear data on missed deliveries helps you fix the cause, such as poor addresses or tight delivery windows, and lowers repeat attempts.

How We Selected These Platforms

We reviewed each vendor’s own website and checked every platform against five points.

• Australian fit. We checked whether each platform suits long distances, regional delivery and local carriers, and whether it works for retail logistics Australia teams in practice.

• Retail use cases covered. We looked for support for store replenishment, home delivery, click and collect and returns, ideally managed together on one platform.

• Depth of transport and delivery management. We checked how far each product goes beyond basic route planning into load planning, carrier allocation, driver apps and proof of delivery.

• Integrations. We looked at links to ERP, WMS and ecommerce platforms, plus carrier connections, because weak integrations are one of the biggest causes of slow and costly rollouts.

• Scalability and pricing transparency. We considered whether each platform can grow with your network and how clearly the vendor shares its pricing and plan structure.

Features and pricing come from each vendor’s website and can change, so confirm details during a demo.

Best Retail Logistics Software in Australia: 8 Platforms Compared

The list below is not a strict ranking. Each platform suits a different type of retailer.

FarEye

FarEye is a delivery management platform used by retail, e-commerce and logistics companies. It is built to simplify the journey from order to doorstep for both B2B and B2C deliveries. The platform combines orchestration, real-time visibility and branded customer experiences. Retailers use it to plan routes, schedule deliveries and keep shoppers informed. It also supports multi-carrier delivery, which helps when work is shared between several partners.

Key features. Dynamic routing, delivery scheduling, order tracking, a predictive ETA engine, driver workflows, proof of delivery, customer notifications and carrier allocation.

Best for. Larger retailers with a big home delivery base and many delivery partners.

Advantages. Strong visibility across the delivery journey and a focus on customer communication, which helps reduce delivery queries.

Pricing. Not listed publicly. Request a quote from FarEye.

Shipsy

Shipsy is an AI-native logistics platform with a dedicated retail logistics offering. It brings store replenishment, e-commerce delivery, click and collect and returns into one system that plans, executes, tracks and settles. Orders are allocated across channels with omnichannel order allocation. Retailers can run their own fleet and 3PL partners together. For Australian teams, it also offers a transport management system for Australia.

Key features. A route optimisation engine with 200+ constraints that selects the vehicle mix and schedules store delivery windows, multi-carrier management by cost, SLA and capacity, delivery slot management, a driver app with ePOD, and last mile delivery with click and collect, home and locker delivery in one flow.

Best for. Retail chains that want store replenishment and customer delivery on one platform, with a mix of own fleet, 3PLs and carriers.

Advantages. One retail logistics software covers physical and digital retail logistics, so teams avoid separate tools for stores and e-commerce. The routing engine handles many real-world constraints at once.

Pricing. Contact Shipsy for pricing.

Locus

Locus is a dispatch management platform built for complex enterprise logistics. It unifies order, dispatch, contract, carrier and driver management in a single system. Its retail offering covers store fulfilment, customer deliveries and reverse logistics on one platform. Locus says its routing handles 180+ business constraints. Big box retailers, department stores and e-commerce companies use it to run large delivery networks.

Key features. Dispatch planning, route optimisation, a geocoding engine, dark store optimisation, carrier management, a driver app, a live dashboard and logistics analytics.

Best for. Large retailers, including big box and department stores, with complex store and customer delivery networks.

Advantages. Forward and reverse logistics are managed together, and one platform covers both store and e-commerce orders.

Pricing. Quoted on request.

Blue Yonder

Blue Yonder is a large supply chain software company, and Transportation Management is one part of its suite. The product covers planning, execution, carrier collaboration and last-mile delivery. It also has Australian retail customers across areas such as warehouse management and category planning. It is a fit when transport must connect with wider planning systems.

Key features. Transportation network modelling, planning, execution, carrier collaboration, shipment visibility, AI-driven enhancements and a logistics emissions calculator.

Best for. Large enterprises that want transport tied to wider supply chain planning and warehouse systems.

Advantages. A broad suite with deep supply chain coverage and a long record in analyst reports.

Pricing. Enterprise pricing on request. Enterprise suites often take longer to roll out, so ask about timelines.

LogiNext

LogiNext has a dedicated retail offering that unifies logistics workflows in a single platform. It combines AI-powered route optimisation with automated dispatching to speed up deliveries. LogiNext Mile covers first mile, last mile, long haul and reverse logistics. The vendor says its platform scales from 100 orders to 100,000. It also provides tracking and a control tower view across carrier and fleet movements.

Key features. AI route optimisation, automated dispatch, live tracking, dynamic ETA, electronic proof of delivery, carrier allocation and a driver app.

Best for. Retailers that want strong route planning and dispatch for home delivery.

Advantages. It scales across order volumes and covers forward and reverse movements in one product.

Pricing. Request a quote for current pricing.

Cario

Cario is an Australian-built freight and transport management platform, founded in 2018. It focuses on carrier connectivity, with quoting, booking, manifesting and tracking across carriers in Australia and New Zealand. Cario says it supports more than 500 carrier integrations. Its Cario Connect app handles own fleet and driver runs. It also integrates with ERP and ecommerce systems, including SAP.

Key features. Multi-carrier quoting and booking, manifesting, tracking, proof of delivery, freight cost governance, private fleet execution through Cario Connect and ERP integrations including SAP, NetSuite, Microsoft Dynamics and MYOB.

Best for. A strong example of TMS for retailers that ship through many carriers across Australia and New Zealand.

Advantages. Local knowledge of Australian freight, a large carrier network and a clear focus on freight transparency.

Pricing. Contact Cario for pricing. Retailers that need advanced route optimisation should confirm what is covered.

Onfleet

Onfleet is a last mile delivery platform that gives dispatchers a web dashboard and drivers a mobile app. Customers get real-time tracking and ETA updates. It focuses on local deliveries, so it suits teams that run their own drivers or couriers. The platform offers route optimisation, proof of delivery and an API for custom workflows. Onfleet is a US-based vendor, so confirm Australian support.

Key features. Dispatch management, route optimisation, a driver app, photo and signature proof of delivery, real-time tracking, customer notifications and integrations with many commerce tools.

Best for. Smaller retailers and local delivery teams focused on the final mile.

Advantages. It is easy for drivers and dispatchers to use, with fast setup for local delivery operations.

Pricing. Onfleet publishes tiered plans based on delivery task volumes, with custom enterprise pricing. Check its site for current rates.

Tookan by JungleWorks

Tookan is another retail logistics software from JungleWorks for local and long haul deliveries. It helps businesses dispatch tasks, manage drivers and track deliveries in real time. Customers receive expected delivery times by SMS or email. Retailers can connect it to ecommerce stores, including Shopify, and use its API for custom workflows. Roles and access rights can be set for different team members.

Key features. Dispatch, agent capacity management, delivery tracking, SMS and email notifications, custom reports, custom fields, a Shopify integration and an API.

Best for. Small retailers and online stores that want an entry-level delivery tool.

Advantages. Quick to set up, flexible through its API and available on a free trial.

Pricing. Tookan offers a free trial and tiered plans. Some features may be paid add-ons, so check what each tier includes.

Comparison Table: Retail Logistics Software at a Glance

This table gives a quick view of how the eight platforms differ.

Pricing can change, so confirm with each vendor before you decide.

How to Choose Retail Logistics Software for Australian Operations

These six questions help you narrow the shortlist.

Network Size and Delivery Distances

Large store networks and long regional runs need strong route and load planning. Ask how the platform handles long distances, remote addresses and mixed vehicle types. Smaller networks with short metro runs may be well served by a lighter delivery tool, which is usually faster and cheaper to set up.

Store Replenishment and Home Delivery Needs

If you restock stores and deliver to homes, choose a platform that handles both. Separate tools can split your data, your reporting and your carrier relationships. One system gives a clear view of stock, orders and deliveries, and it makes peak season planning much simpler for your team.

Own Fleet, Carriers or Both

Many Australian retailers use their own vans in metro areas and carriers in regional areas. Check that the platform can allocate work across both. Ask about connections to Australia Post, StarTrack, Couriers Please and Toll, and how new carriers are added over time.

TMS Software for Retail or a Standalone Delivery Tool

TMS software for retail covers freight, stores and carriers in one place. A standalone delivery tool focuses on the final mile. Choose based on how much of the chain you need to manage, and whether you want one system or several tools working side by side.

Integrations With ERP, WMS and Ecommerce Platforms

Poor integrations slow down every rollout. Confirm links to your ERP, WMS and ecommerce platform before you shortlist. Ask whether integrations are ready-made or need custom work, who maintains them, and how long similar connections took for other retailers during implementation.

Pricing Model and Total Cost

Pricing may be based on orders, vehicles, users or modules. Ask about setup, support, training and implementation time as well as the licence fee. A cheaper licence can still cost more overall if the rollout is slow or needs heavy custom work from your team.

Conclusion

The best platform depends on your network, your delivery distances and the way you mix your own fleet and carriers. Enterprise suites such as Blue Yonder suit large chains. Lighter tools such as Onfleet and Tookan suit smaller retailers. Cario stands out for carrier connectivity across Australia and New Zealand.

Shipsy brings store replenishment and customer delivery together. Its route optimiser handles 200+ constraints, and it supports own fleet, 3PLs and carriers on one platform. For retail logistics Australia wide, that can simplify a complex network.

To see how it would work for your operation, book a demo with Shipsy.

Here are quick answers to common questions.