TL;DR

  • Ecommerce shipping solutions connect your store to carriers, so rates, labels, tracking and returns run from one system.
  • Large shippers need multi-carrier allocation rules, room for peak volumes and strong links to their store, ERP and warehouse.
  • Coverage of Australia Post, StarTrack and regional carriers matters most for an Australian delivery network.
  • Some platforms suit SMB sellers, while others are built for enterprise retailers and 3PLs.
  • Compare total cost, rollout time and returns support before you book any demos.

Australia Post grew its parcel volumes by 5.3% in FY26, according to its FY26 results. Over the same year, it expanded its parcel locker network to 1,510 locker banks. For large retailers, that growth shows up as more orders, more carriers and more delivery options to manage.

Carrier portals and spreadsheets start to break at that scale. Rates sit in one place, labels in another, and tracking updates arrive from several carriers in different formats.

Ecommerce shipping solutions bring that work into one system. This guide compares 8 platforms used by multi-carrier networks in Australia. It also covers which carriers to connect and what to check before you book demos. Smaller stores comparing carriers alongside platforms should start with our guide to the best ecommerce shipping solutions in Australia.

How We Selected These Platforms

We shortlisted the platforms against 5 criteria that matter most to large, multi-carrier networks. Each one is explained below.

  • Fit for large networks: handles high order volumes across several carriers
  • Australian carrier coverage: connects to Australia Post, StarTrack and other local couriers
  • Automation depth: runs allocation rules, labels, manifests and tracking with little manual work
  • Integrations: offers ready links to stores, marketplaces, ERP and WMS
  • Scalability and support: copes with peak periods and supports enterprise rollouts

Ecommerce Shipping Platforms in Australia at a Glance

This table gives you a quick view of all 8 platforms before the detailed reviews. It compares best fit, carrier network, Australian carriers, returns, integrations and setup time. Every cell reflects what the vendor states on its own website.

Platform Best for Stated carrier network Australian carriers named Returns Integrations named Setup noted on site
Shippit Large Australian retailers 100+ carriers Australia Post, Aramex, Couriers Please, TNT Not described on homepage Shopify, BigCommerce, Oracle NetSuite, Cin7 Shipping in as little as 7 minutes
Shipsy Enterprise retailers, 3PLs, courier networks 240+ pre-built carrier integrations Not named on its pages Returns and failed deliveries in the same network SAP, Oracle ERP Cloud, Microsoft Dynamics 365 Full rollout in 8 to 16 weeks
SmartFreight Global enterprises 650+ carriers Not named on homepage Not listed ERP, WMS, eCommerce (products not named) Not stated
MachShip Australia and New Zealand shippers, 4PLs 500+ carriers (AU and NZ) StarTrack, Aramex, TNT Marked “Coming Soon” Shopify, SAP, NetSuite, Dynamics 365, Magento, Cin7 Not stated
FarEye Enterprise last-mile delivery 1K+ courier, parcel and express carriers Not named on product page Not stated on product page Not named on product page Not stated
Starshipit Retail brands and 3PLs 60+ carriers Australia Post, StarTrack, Couriers Please, Aramex, Direct Freight, Border Express, Hunter Express Self-service returns portal Shopify, Adobe Commerce, WooCommerce, BigCommerce Not stated
ShipStation Multi-channel sellers 200+ global parcel carriers Australia Post Prepaid labels, self-serve Shopify, Amazon, eBay, NetSuite Not stated
Easyship Cross-border sellers 550+ courier services Australia Post, CouriersPlease, Aramex, Allied Express Prepaid return labels Shopify, WooCommerce, Amazon, eBay Not stated

Comparison of Top 8 Ecommerce Shipping Solutions in Australia

The 8 platforms below range from enterprise orchestration tools to self-serve shipping apps. Each review covers who the platform suits, a short overview and its key features. It ends with the points to check in a demo before you sign.

1. Shippit

Best for: Large Australian retailers that want carrier automation tied closely to their store and ERP

Shippit states it works with 100+ carriers and handles 100m+ deliveries a year. Its site says it is built for enterprise. Named carriers include Australia Post, Aramex, Couriers Please, TNT, DHL and Uber Direct.

Key features

  • Carrier automation: allocation, label generation, bookings and tracking across carriers
  • Integrations: shopping carts, OMS, ERP, WMS and POS, including Shopify, BigCommerce, Oracle NetSuite and Cin7
  • Customer updates: proactive tracking alerts and personalised messages

What to consider

  • Returns and click and collect are not described on its homepage, so confirm both in a demo
  • Published plans run from a free Lite tier with a $0.75 per-booking fee up to $999 a month for Pro, excluding GST

2. Shipsy

Best for: Enterprise retailers, 3PLs and courier networks that need carrier allocation, last-mile control and freight audit in one platform

Shipsy is an AI-native logistics platform with an office in Sydney. Its multi-carrier management module offers 240+ pre-built carrier integrations. AI then picks carriers by cost, SLA track record, capacity and service quality.

Key features

  • Allocation rules: set by region, service type, cost threshold and volume commitment, with live rates from every carrier side by side
  • Customer updates: one tracking feed across carriers, with WhatsApp, SMS, email or voice alerts through its TMS for Australia
  • Proof of delivery: ePOD with photo, signature and barcode capture, backed by geofence validation
  • Delivery options: home, click and collect and locker delivery in one flow, with slot management for retail logistics
  • Carrier scorecards: SLA adherence, cost and service quality tracked for every carrier
  • Freight audit: line-by-line freight invoice reconciliation against contracted rate cards
  • ERP integration: SAP, Oracle ERP Cloud and Microsoft Dynamics 365 through REST APIs

What to consider

  • Built for complex, high-volume networks, so it may be more than a small store needs
  • Full rollout takes 8 to 16 weeks according to its Australia page, so plan go-live around your peak calendar

3. SmartFreight

Best for: Enterprises that want a global carrier network within the WiseTech Global group

SmartFreight states it has partnered with 650+ carriers globally and is part of the WiseTech Global group. It picks a provider for each delivery using the rate cards you configure.

Key features

  • Carrier choice: by rate, speed or environmental impact
  • Tracking: track and trace across carriers on one branded portal
  • Integrations: supply chain platforms, ERP, WMS, eCommerce and accounting systems

What to consider

  • Its site does not name specific ERP or WMS products, so ask for a list of live connectors
  • Returns are not listed as a feature on its homepage

4. MachShip

Best for: Shippers and 4PLs focused on Australia and New Zealand

MachShip states it connects 500+ carriers across Australia and New Zealand. Teams can quote, book, ship, track and reconcile freight in one place.

Key features

  • Allocation: automated carrier allocation for every order
  • Tracking and invoicing: real-time tracking across carriers, plus automatic invoice error checks
  • Integrations: 50+ pre-built connectors, including Shopify, SAP, NetSuite, Microsoft Dynamics 365, Magento and Cin7

What to consider

  • Several modules, including self-service returns, are marked “Coming Soon” on its site
  • Its scope is limited to Australia and New Zealand
  • Its Enterprise plan starts from $589 a month, with custom pricing above that

5. FarEye

Best for: Enterprises running last-mile delivery across their own fleet and third-party carriers

FarEye’s Australian site states it connects 1K+ courier, parcel and express carriers. Its Ship product covers rate shopping, carrier selection and invoice reconciliation.

Key features

  • Carrier selection: based on delivery speed, NPS, cost and serviceability
  • Checkout options: next-day, scheduled and time-window deliveries
  • Invoice reconciliation: shipping invoices checked from the same platform

What to consider

  • Its Australian pages quote different carrier totals, so ask which carriers are live in Australia today
  • Pricing is custom, so expect a sales conversation before you see figures

6. Starshipit

Best for: Growing and enterprise retail brands, plus 3PLs, shipping mainly with Australian couriers

Starshipit states it supports 60+ carriers and is used by 30,000+ retailers. Its Australian integrations include Australia Post, StarTrack, Couriers Please, Aramex, Direct Freight, Border Express and Hunter Express.

Key features

  • Shipping rules: automated rules that choose the courier
  • Customer experience: branded tracking pages, shipping notifications and a self-service returns portal
  • Integrations: Shopify, Adobe Commerce, WooCommerce, BigCommerce, Wix and Amazon

What to consider

  • No ERP is named on its homepage, so check how it connects to your back-office systems
  • Plans run from A$45 a month for 100 labels to A$495 for 10,000 labels, with custom pricing beyond that

7. ShipStation

Best for: Multi-channel sellers working across many marketplaces

ShipStation’s Australian site lists 400+ integrations, including 200+ global parcel carriers. Australia Post is the only Australian carrier named on that page.

Key features

  • Automation: rules that batch, route and print labels
  • Returns: prepaid labels and self-serve options
  • Integrations: Shopify, Amazon, eBay, Etsy, TikTok Shop and NetSuite

What to consider

  • Check its coverage of StarTrack, Team Global Express and regional carriers before you commit
  • Its Australian pricing page lists plans from $14.99 a month, scaling with shipment volume

8. Easyship

Best for: Sellers with a large share of cross-border orders

Easyship states it offers 550+ courier services worldwide. For Australia, it names Australia Post, CouriersPlease, Aramex and Allied Express.

Key features

  • Cross-border: duties and taxes calculated at checkout for international orders
  • Post-purchase: branded tracking and prepaid return labels
  • Integrations: Shopify, WooCommerce, Amazon and eBay

What to consider

  • Its features centre on rates, labels and cross-border paperwork
  • Ask how it handles rate card audit at enterprise volumes

Why Large Shippers Need an Ecommerce Shipping Platform

A large network faces pressures that a small store rarely meets. The 5 points below show where manual shipping breaks down. They cover volume, carrier mix, peak periods, regional reach and customer expectations.

  • Order volume: at tens of thousands of orders a day, every manual carrier choice adds cost and delay
  • Carrier mix: large networks mix national, express and regional carriers, and working with multiple carriers multiplies rate cards and tracking feeds
  • Peak periods: Black Friday, Cyber Monday and Christmas lift order volumes while carrier capacity tightens
  • Regional reach: a carrier that suits Sydney to Melbourne may not suit orders bound for regional Queensland or Western Australia
  • Customer expectations: shoppers expect accurate delivery dates, live tracking and simple returns from every carrier

Ecommerce shipping solutions handle these pressures by applying your rules to every order, whichever carrier delivers it.

Australian Ecommerce Shipping Companies Your Platform Should Connect To

A platform is only as useful as the carriers it connects to. The table below lists the main Australian carriers, from Australia Post to regional couriers, and what each is known for. Mark the ones your network uses today, then confirm each platform on your shortlist connects to all of them.

Carrier Best known for
Australia Post National postal service, with Post Offices and parcel lockers
StarTrack A business of Australia Post, offering express road and speciality freight
CouriersPlease Courier and parcel delivery, including eCommerce services
Aramex Timetabled courier services for parcels
Team Global Express Freight, courier and logistics services
Regional carriers Direct Freight, Border Express and Hunter Express, which several platforms list as integrations

Key Features of Ecommerce Shipping Software

A shipping platform earns its place by removing manual steps between checkout and delivery. The 7 features below cover that journey, from carrier choice to returns and invoice checks. Our ecommerce shipping solutions guide covers the basics in more depth.

  • Rate shopping and allocation rules: live rates compared and a carrier picked using your rules for cost, service level or destination
  • Labels, manifests and pickups: labels print in each carrier’s format, and manifests and pickup requests go out without re-keying
  • Branded tracking: one tracking page for every carrier, while dedicated last mile tracking software adds live ETAs and proof of delivery
  • Returns management: a self-service returns portal, plus failed-delivery handling to keep your return to origin rate down
  • Delivery options: home delivery, click and collect and parcel lockers in one flow, with 1,510 Australia Post locker banks in place
  • Freight invoice audit: each invoice line matched against agreed rates, with overcharges flagged before payment
  • Integrations: ready connectors to Shopify, marketplaces, ERP and WMS, plus open APIs for anything custom

How to Choose an Ecommerce Shipping Solution for a Large Network

Choosing a platform for a large network comes down to 6 checks. They cover peak capacity, carrier mix, rate contracts, cross-border orders, system integration and total cost. Work through each with your shortlist of ecommerce shipping solutions before booking demos.

Order Volume and Peak Capacity

Size the platform for your busiest week of the year. Australia Post delivered almost 111 million parcels in November and December 2025, according to its Christmas sending page.

  • Ask how the platform handled that peak for clients of your size
  • Ask how quickly it can add carrier capacity mid-peak
  • Check that label and manifest speeds hold up at your highest daily volume

Carrier Mix and Regional Coverage

Single-carrier risk is real. Sendle halted all bookings for parcel pickup and delivery on 11 January 2026, as Power Retail reported.

  • List every carrier you use today and any you plan to add
  • Confirm each carrier service is supported, including manifests and pickup booking
  • Make sure you can move volume quickly if one carrier stops

Direct Carrier Contracts or Platform Rates

Large shippers usually hold their own carrier contracts, while some platforms resell pre-negotiated rates.

  • Check the platform can load your negotiated rate cards
  • Confirm it audits invoices against those rates
  • Ask whether you can use platform rates alongside your own accounts on new lanes

Cross-Border Orders

Overseas orders add duties, taxes and customs paperwork to every shipment.

  • Check how duties and taxes are shown at checkout
  • Ask whether customs documents are created automatically for each international order
  • Confirm which international carriers are live for your key markets

Integration With Your Store, ERP and Warehouse

Orders and shipment data should move between systems without manual steps.

  • Orders should flow in automatically from your store or marketplace
  • Shipment data should flow back to your ERP and WMS
  • If you also run line-haul or your own fleet, compare transport management software that covers parcel and freight together

Pricing Model and Total Cost

Published plans from vendors selling in Australia start at $0 a month plus a per-booking fee. Mid-market tiers reach about $999 a month, and enterprise tiers move to custom quotes.

Platform Published pricing (vendor sites, November 2026)
Shippit Lite $0 a month plus $0.75 per booking, Plus $499 a month, Pro $999 a month (ex GST)
Starshipit A$45 a month for 100 labels up to A$495 a month for 10,000 labels, custom above that
MachShip Enterprise from $589 a month, Enterprise Plus on custom pricing
ShipStation From $14.99 a month, rising with shipment volume
FarEye Custom pricing
  • Add implementation, integration work and carrier onboarding to the licence fee
  • Weigh the staff time saved on invoice checks and manual carrier selection
  • Compare each rollout timeline with your next peak

Conclusion

The right platform depends on your volumes, carrier mix and back-office systems. Tools such as ShipStation and Easyship are strong on marketplaces and cross-border orders. Large retailers, 3PLs and courier businesses need deeper allocation rules, peak capacity and invoice audit.

Start with your carrier list and your next peak date. Then shortlist two or three ecommerce shipping solutions and test them on real order data.

If you run a complex, multi-carrier network, book a Shipsy demo to see allocation rules, tracking and freight audit on your own lanes.