Senior Product Manager

About the role

Shipsy builds the logistics technology that enterprise fleets, 3PLs, and shippers run on, the systems behind fleet management, dispatch, route planning, and real-time tracking for customers moving goods across 15+ countries. As a Senior Product Manager on the core platform, you’ll take ownership of a product area that real operations teams depend on every day, not a feature backlog handed down from someone else.

You’ll work directly with engineering, design, and the customers using what you build, turning a messy, ambiguous problem, a dispatcher losing time to manual re-routing, a fleet manager flying blind on ETAs, into a shipped product that changes how that problem gets solved.

What you’ll own

• The roadmap for your product area, you decide what gets built and why, backed by customer conversations and usage data, not a stakeholder’s opinion.
• Requirements and specs that engineering can build from without you in the room, clear enough that ambiguity gets resolved before it hits a sprint.
• The metrics that prove it worked, you define what success looks like for a feature before it ships, and you’re the one who reports back on whether it delivered.
• Customer and field input, direct conversations with logistics operators and account teams, not secondhand requirements passed through a chain of people.
• Launch and iteration, you don’t hand off at release; you watch adoption, gather feedback, and decide what changes next.

Who we’re looking for

• 5–8 years in product management, with real ownership of a product or product line from problem definition through launch, ideally in B2B SaaS or enterprise software.
• Comfortable in logistics, supply chain, fleet, or other operationally complex domains, or hungry to get fluent in one fast.
• Strong with data: you can pull your own numbers, form a hypothesis, and know the difference between a metric that matters and one that’s just easy to measure.
• Have shipped and defended product decisions to engineering, leadership, and customers, and changed your mind in public when the data said to.
• Write specs and requirements clearly enough that they don’t need a meeting to be understood.
• Work well across time zones and functions, this role sits between engineering, sales, and customers spread across several countries.

Where the role sits

This is an ownership role. You’re accountable for the outcomes in your product area, the roadmap decisions, the trade-offs, the calls that don’t have a clean answer, not for routing requests between teams.

About Shipsy

Shipsy is the logistics platform behind some of the largest enterprise supply chains in the world. Carriers, post and parcel operators, retailers, and FMCG companies use us to plan dispatch, run operations, settle invoices, and handle exceptions at global scale.

Where we are going. Most enterprise logistics still runs on spreadsheets, legacy ERPs, and tribal knowledge. We are replacing that with software that uses AI where it actually helps. Logistics is a multi-trillion-dollar industry that has been under-served by software for decades. We are changing that.

The scale today: - 150+ enterprise customers across 30+ countries - 5 billion+ shipments processed annually - 240+ carrier integrations - 7 global offices — Gurugram · Bengaluru · Dubai · Riyadh · Sydney · Amsterdam · Singapore - 300+ team members

Who we run: Aramex (65 countries, 18,000+ drivers, $27M annual savings delivered) · Heineken (2M+ trips in Brazil) · LATAM Cargo (Latin America’s largest airline group, $12B+ annual revenue) · Qatar Post (powers mail to 200+ countries) · Post Luxembourg (50%+ market share, $5M+/year savings) · Teleport (80% of Southeast Asia’s air-logistics network) · plus DPD, Smiths News, Apollo Pharmacy, argenx, Flipkart Minutes, Swiggy Instamart, and hundreds more.

Backed by $35M+ in venture capital from Peak XV Partners, A91 Partners, Info Edge, and others. Featured in the Gartner Magic Quadrant. SOC 2 Type II, ISO 27001, and GDPR compliant. 99.7% uptime SLA.

Trajectory. 50x revenue growth since 2020. Building toward $100M ARR and a public listing.

We are still a startup. Our real scale-up began in 2020 — and we have grown 50x since. Early enough that every senior hire shapes the next decade of the business. You are not joining a steady-state organisation with everything figured out. You will build the playbook, lead the team, and own the outcome — with the speed and agency of a startup and the scale of customers most startups never touch.